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Dial A Tyre Terms and Conditions which are highlighted on this webpage shall manage your use on our website.

These Terms will be in effect and will impact the use of our platform.

Through your use on this website, you agree to accept all terms and conditions written here. Kindly do not use this website if you disagree with our Terms and Conditions.

1.The Customer shall be entitled to return the goods provided that the delivered goods were of the wrong specification & provided further that the any other justification given for the return is acceptable (where the goods have already been paid for in full) on condition that the goods have not been mounted, fitted or installed, with the packaging materials still intact and are in the same condition they were at the time of dispatch. Such return will only be accepted within a period of 3 days (72 hours) from the date of purchase and or delivery.

2.Please note that all and any Goods purchased under any special time or during any promotion or offer period of any kind, can’t be returned or exchanged whatsoever and  no refund will be available at all for the same.

3.Any refunds successfully processed will/shall be made only through Mpesa or bank transfer where applicable. No refunds will be processed in cash. Such refunds will be made within 72 hours upon approval.

4.For cancelling any confirmed order, where goods have been dispatched from our warehouse (if payment is already made in full or partial), the customer will bear the cost associated with returning back the goods to the warehouse. No charge will be made where cancellation is made when goods are still in the warehouse awaiting dispatch.

Further, the customer shall and effectively indemnify Dial A Tyre and by extension Seven Seeds Enterprises Ltd, its vendors and any other related parties against all or any such costs incurred in relation to the return of goods. Dial A Tyre and its parties reserve the right to charge/bill the customer for any costs directly or indirectly associated with processing and ensuring safe return of the goods back to the warehouse.

5.Customers are finally advised to note that the costs associated with returning goods vary depending on the specification of the goods, the location of the customer. It’s therefore important for the customer to notify us in advance of their intention to return the goods.


Intellectual Property Rights

You are granted access to our materials for purposes of viewing only.

You are restricted from:

  • Use of the Website in any way that is or may be damaging to Dial A Tyre;
  • Use of the Website contrary to applicable laws and regulations, or in any way may cause harm to Dial A Tyre, or any person or business entity;
  • engaging in any data harvesting, data mining,  data extracting, or any other activity alarming to this Website;
  • Use of the Website in any way that impacts user access to the Website;

Any user ID and password you may have for this Website will remain confidential and you must maintain the same as well.

Your Content

Dial A Tyre Terms and Conditions, “Your Content” shall include submission of product data and advertisement upon approval. By displaying Your Data, you grant Dial A Tyre a non-exclusive, worldwide irrevocable, sub-licensable license to use, reproduce, adapt, publish, translate and distribute it on all media platforms.

Your Content must be your own and must not be invading any third-party’s rights. Dial A Tyre reserves the right to remove any of Your Content from this Website at any time without notice.

No warranties

Dial A Tyre express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, kindly note no information on this Website shall be interpreted as advising you.

Limitation of liability

In no event shall Dial A Tyre, nor any of its team be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Dial A Tyre, including its team, shall not be held liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this Website.


You hereby indemnify Dial A Tyre from and against any and/or all liabilities, causes of action, damages,  costs, demands, and expenses arising in any way related to your breach of any of the provisions of these Terms.

Variation of Terms

Dial A Tyre is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms.


If there is a provision of the Terms and Conditions are found to be invalid under any law, such provisions shall be looked into and deleted without affecting the other provisions herein.


Dial A Tyre is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification.

Entire Agreement

These Terms constitute the entire agreement between Dial A Tyre and you concerning your use of this Website and supersede all prior agreements and understandings.

Governing Law & Jurisdiction

These Terms will be governed by and interpreted under the laws of the State in which the website operates, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Kenya for the resolution of any arising disputes.

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